Serengeti, Tanzania – “It was the trip of a lifetime.”

Destination Serengeti, Tanzania. This magnificent Serengeti adventure was the primary annual incentive travel trip in a series of three that we ran that year for this motor industry client. An iconic safari destination, characterised by vast open savannah plains, an abundance of wildlife and historical value as the ‘cradle of humankind’, our group relished every […]

Mercedes rewards top performers with an immersive brand experience.

Destination Milan, Grand Prix extravaganza! Many of the top travel rewards we plan for our clients include brand experiences of some description. It might be attending a new product launch at a 5-star resort or touring a local manufacturing plant. Or, if the client happens to be a luxury motor brand with an F1 racing […]

Creating a winning platform for healthy customer relationships.

Achieving double digit uplifts in customer retention. For insurance providers, a wellness-based loyalty program is a uniquely natural fit. Members get the physical and financial benefits of healthy living and insurers get an open door to customer dialogue and data. It’s a win-win relationship that’s been working well for this major insurance client. Here’s how […]

The successful evolution of a banking loyalty program.

First to extend loyalty program to SMEs. Relevance is fundamental to customer loyalty. We helped our banking client launch a rewards program that has steadily and successfully evolved from transactional to personalised and focused on nurturing relationships. Customers have enthusiastically embraced the diverse, relevant reward opportunities. DOWNLOAD CASE STUDY

Doing what it takes to deliver world-class service.

Doing what it takes to deliver world class service . A leading motor vehicle manufacturer needed a simple, effective way to measure dealer satisfaction across its Southern African dealership network. Profits depended on delivering world-class service. Our eValue® Strategic Organisational Survey helped them deliver. DOWNLOAD CASE STUDY

Driving compliance through the channel.

Improving dealership compliance with strict code of standards. A leading motor vehicle manufacturer needed to improve dealership compliance with its strict code of standards. The solution was an online strategic survey tool that would promote awareness, measure results and monitor performance on an ongoing basis. DOWNLOAD CASE STUDY

New life for a long-term program.

Healthcare workers reconnect to company values & the spirit of recognition. A major private healthcare group needed to revitalise its long-running recognition and reward program. A simplified structure and back-to-basics approach reconnected employees to company values and revived the spirit of recognition. DOWNLOAD CASE STUDY

Recognition adds value and achieves extraordinary results

Recognition adds value and achieves extraordinary results. When this major financial services organisation wanted to strengthen its employee value proposition, adding another incentive program wasn’t the answer. The solution was a recognition program that generated phenomenal participation and results. DOWNLOAD CASE STUDY

Channel incentive boosts sales, builds businesses.

Channel incentive boosts sales, builds small businesses The spirit of corporate social investment, combined with a business focused incentive, helped a multi-national supplier make a meaningful connection with their on-consumption outlet customers. DOWNLOAD CASE STUDY