Creating a winning platform for healthy customer relationships.

Case Studies, Customer Engagement, Topic

Achieving double digit uplifts in customer retention.

For insurance providers, a wellness-based loyalty program is a uniquely natural fit. Members get the physical and financial benefits of healthy living and insurers get an open door to customer dialogue and data. It’s a win-win relationship that’s been working well for this major insurance client.

Here’s how we kept the loyalty relationship growing.