CONSULTING SERVICES

Engagement problem?
We know what to do.

Realise your strategy's full potential.

Your engagement strategy-to-performance gaps may be costing your business more than you know. Let’s fix that.

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STRATEGY INTERVENTION

Develop a realistic plan and drive execution.

Using our unique approach to performance diagnosis, we identify your strategy’s problem areas, as well as the underlying causes. Then, with a solid understanding of your performance drivers, we help you to develop a practical and achievable plan of action.

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connect your people to your plan

Align your people with your strategy, and achieve results.

Research shows that leading companies connect employee engagement with customer and sales- and channel engagement. Taking a holistic, whole-business approach, we help you to implement integrated engagement solutions.

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The agile approach to competitive advantage.

Winning market share from competitors comes down to the ability to execute a well thought out engagement strategy consistently, and often with agility. Where do you stand on the strategy execution index?

Solutions

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Not getting the results you want?

Do any of the below challenges sound familiar? While our solutions are tailored custom to your needs, these may be a good starting point.

Research and analysis
With extensive, sector-wide experience, we source, analyse and interpret reliable data, and provide actionable insights.

eValue© survey platform
A survey management platform that links employee, sales- and channel partner, and customer feedback with business objectives to drive strategic action.

Audit
Our experienced program technologists conduct a thorough analysis of your engagement plan to gauge effectiveness and identify opportunities for improvement.

Training and facilitation
From participative workshops to structured face-to-face training supported by a vast repository of online learning material, we engage managers, executives and program participants for success.

Contact centre and business process outsourcing
We have a large, on-site contact centre of inbound, outbound and blended agents supported by robust technology and skilled IT staff.

We're listening.

Tell us how we can enable the growth of your business.